May 26, 2016

30 Actionable Things You Can Do Today To Convert More Customers Into Promoters - Promoter.io Blog

I was recently reminded of a story from a few years back about a lady who had called into Zappos, the online shoe retailer, to try and return a pair of shoes that her husband had recently purchased. As the lady explained to the Zappos employee, her husband had suddenly passed away and she no …

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