Aug 14, 2016

Loyalty360 - Loyalty Today | Blogs on Customer Loyalty, Customer Experience, Loyalty Programs

Employees embody the customer experience every time they interact with a customer, design a product, or create a new process. That means an investment in your employees is an investment in your customers. Yet, many companies are struggling to connect with their employees: Less than 30% of employees feel that they are highly engaged by their employer

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