Dec 20, 2019

The Cost of Satisfaction: A National Study of Patient Satisfaction, Health Care Utilization, Expenditures, and Mortality | Geriatrics | JAMA Internal Medicine | JAMA Network

Background Patient satisfaction is a widely used health care quality metric. However, the relationship between patient satisfaction and health care utilization, expenditures, and outcomes remains ill defined.Methods We conducted a prospective cohort study of adult respondents (N = 51 946) to the...

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