Jan 05, 2017

Guest Blog: Superior Customer Service Requires More Than Just 'Checking the Boxes' - Shep Hyken | Shep Hyken

This week on our Friends on Friday guest blog post my colleague, Jeff Dahms, writes about one of the most important parts of the customer relationship, authenticity.  Being authentic is required by all of us in order to deliver an Amazing customer experience. – Shep Hyken You’re doing all the right things. You have a …

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