http://ow.ly/GsH2R

6 years ago @JeanneBliss: The customer experience that gains the most confidence with your #customers is to get the basics right. #CCO #CX

It's the Season for Customer Storytelling, so Be There and Be Reliable - Customer Bliss

6 years ago @JeanneBliss: Your ability to be there & deliver experience reliability gives your customers a story to tell in social media. #CX

Do We Need A Chief Customer Officer? 12/24/2014

6 years ago @JeanneBliss: Do We Need A Chief Customer Officer? #CCO #CX via @MediaPost

Skills that Drive Culture Change for the Customer - Customer Bliss

6 years ago @JeanneBliss: What Are The Skills that Drive Culture Change for the #Customer? #CCO #CX #Custexp

What I Wish Someone Had Taught Me About Marketing Before I Published My First Book

6 years ago @JeanneBliss: Writing a good book is not enough. Without great marketing, you are dead in the water. via @michaelhyatt

Have You Planned for Heroic Acts of Kindness? - Customer Bliss

6 years ago @JeanneBliss: Have You Planned for Heroic Acts of Kindness? #CCO #CEO #CX