http://ow.ly/GsH6w

6 years ago @JeanneBliss: Chief Customer Officer 2.0: Taking the Reliable Experience to Differentiation #CCO #CX #Custexp

http://ow.ly/GsH2R

6 years ago @JeanneBliss: The customer experience that gains the most confidence with your #customers is to get the basics right. #CCO #CX

It's the Season for Customer Storytelling, so Be There and Be Reliable - Customer Bliss

6 years ago @JeanneBliss: Your ability to be there & deliver experience reliability gives your customers a story to tell in social media. #CX

Do We Need A Chief Customer Officer? 12/24/2014

6 years ago @JeanneBliss: Do We Need A Chief Customer Officer? #CCO #CX via @MediaPost

http://ow.ly/FWtKD

6 years ago @JeanneBliss: How purposeful is your company in working together to determine the experience it delivers to #customers? #CCO #CX

Understanding Customer Experience | NICE Satmetrix