http://ow.ly/HkgjI

6 years ago @JeanneBliss: Do #customers rave about your humility and recovery from mistakes today? #CCO #Custexp

http://ow.ly/Hkg9p

6 years ago @JeanneBliss: Are You Practicing Wild Empathy? #Customer empathy is not a pity-party! #CCO #CX #business

http://ow.ly/Hkfwu

6 years ago @JeanneBliss: Can Your Frontline Rescue Your #Customers? #business #CX

http://ow.ly/HfiGk

6 years ago @JeanneBliss: Chief Customer Officer 2.0 - Move from Silo Based Actions To #Customer Journey Based Priorities #CCO #CX

http://ow.ly/Hfioy

6 years ago @JeanneBliss: When you (or your #company) apologizes, is it genuine? Is this your finest hour? #CCO #CX #Custexp

http://ow.ly/HfkHD

6 years ago @JeanneBliss: What is a chief customer officer, and does your #company need one? #CCO #CX via @FedBizWBJ @WBJonline