Nov 15, 2016

Customer Experience Becoming Especially Vital in B2B Sectors | Appian

Acronyms ending with an “X” (UX, CX and even BX) have been gaining prominence lately. In all of these cases, the X stands for experience, and it definitely marks the spot where businesses can find buried treasure. User experiences, customer experiences and brand experiences all play a vital role in creating a coherent, powerful and ...

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